Starting and running a business.- making money only with an idea
A guidebook for New Venture Creation learners (NQF level 2).
7 June 2008
NoteThis document was developed as a handbook for Branson School of Entrepreneurship learners
So the overall aim of the book is to help the
NQF level 2 learners achieve the three goals of the programme:
a) To start a money making activity.
b) to draft a business plan that will give them funding
c) to attain the New Venture qualification.
Obviously there are secondary objectives for a programme of this nature – apart from giving young persons the skills to gain financial independence it also encourages a range of other life skills and relevant work and business skills. This book will therefore also be useful to anybody else that wishes to start and run their own businesses.
Table of Contents
1. Goals of the programme 4
a) To start a money making activity. 4
b) to draft a business plan that will give you funding 6
Starting A Business In South Africa: Overview 6
Write A Business Plan. 7
2. Step-by-step recipe book to attain the New Venture qualification. 12
Chapter 1. Goals of the programme
The goals of the programme is threefold:
a) To start a money making activity.
b) to draft a business plan that will give you funding
c) to attain the New Venture qualification.
a) To start a money making activity.
What do we mean by a money making activity?
All business is essentially about buying and selling something.
So, to start a money making activity you need to start by finding a product or service that you think there will be a need for and then you buy the product or design the service and then you sell the product or service, and there you have it – the start of a multi million rand business! All you now have to do is improve the way you go about doing you r business so that it can make sufficient money for you to live on and achieve your other goals in life.
What is the problem with this? Why don’t people just get on and do it? What is holding the back?
Often people say that they haven’t got the money to start even the smallest business. This just cannot be true. If they say this they do not understand the concept of an entrepreneur. An entrepreneur is a person that starts and grows a business with only one thing at his or her disposal – an idea. This could be an idea to solve a problem, an idea to improve some aspect of society, an idea to make money.
Armed with this idea he starts – this may mean that he scrounges around to make a prototype, this may mean that he “sells” his idea to someone to fund him, this may mean that he starts studying a situation in more depth, this may mean that he partners with other to help him bring the idea to fruition, this may mean that he saves up money by working to fund the first purchase of a machine, it may mean that he uses money that he doesn’t have on his credit card to get going – it may mean many things – but it definitely does not stop him from taking the actions necessary to move from reality to practice.
Many authors writing on small business development and entrepreneurship will mention the value of a business plan. Now, a business plan can either help or hinder the process of turning an idea into a business. Let us start by saying that a business plan is definitely not a prerequisite for a business start up. A business plan however does have a place in the process but should not be used as an excuse to take the hundreds of other acvtins that a person could take to turnd his or her idea into reality. One shouldn’t do anything without some idea of the steps that one intend to carry out and definitely one would not build a multi million rand factory without some sort of a business plan. The complexity of the plan should be in relation to the size of the project.
Other things that may keep people from taking the actions necessary to turn ideas into action may be referred to as hidden or psychological. Individuals often do not know why they have an inability to become the people they envisage or wish to be. All these hidden reasons often vanish once the decision is made and action is taken! I believe one should not dwell on the reasons why not, but rather concentrate on doing the things that we know will lead to success!
And here it is here is the recipe to get going:
Step 1: Decide on the product and service that you want to sell.
Step 2: Think through (write down your plan) the essentials of what you want to do
Step 3: Put your plan into action (buy and sell)
Step 4: Keep a record of your activities
Step 5: Revise and improve your actions
Decide, Plan, Act, Record, Improve (Dead people are really important)
b) to draft a business plan that will give you funding
Starting A Business In South Africa: Overview
Starting a business may seem overwhelming at first. There are just so many things to do!
This guide is designed to help you make your dream of starting a business a reality. You can use it a guide to the steps you need to follow when starting a business, or as a checklist while you're going through the process of starting a business to make sure that you haven't overlooked anything.
1) Come up with a good business idea.
There are many books and websites that will show you how to discover winning business ideas on your own. Or browse through the Business Ideas collection for ideas for starting a business (Annexure A). Often however the best business ideas sit in your head because of your unique background and experience – do some data mining in your head!
2) Write a business plan.
Working through a business plan will tell you whether or not your idea for starting a business is viable - and is necessary for securing funding.
There are many websites that will give one business plan templates and free sample business plans - see annexure B. There are even business plan development template software available online. You can find more information about the need for a business plan when starting a business in the next section titled:"Write A Business Plan".
3) Decide on a winning name for your business.
A business name doesn't have to be short but it should be snappy. You want a name that's memorable and is going to encapsulate what your business does for marketing purposes.
4) Choose the form of business you're going to start.
You should understand the differences between a sole proprietorship, partnership, and incorporation to be able to decide which form of business to choose.
5) Get a business licence (if necessary for your type of business).
While not necessary for all businesses, many new businesses will need to get a business license before they can operate legally within their municipality. If your city or town doesn't have a web site, you can find the information in the blue pages of your phone book.
Write A Business Plan.
Writing a Business Plan is necessary for a number of reasons:
• To formalize your thoughts
• To help you think through problems and issues
• To help communicate your plans
• To obtain funding
• To act as a blueprint for business operations
(This Business Plan template is based on the one designed by Business Partners).
The aim is to build a well-motivated business plan from which a thorough understanding of your existing or proposed business, your own goals and objectives and your financing requirements can be obtained.
Specific attention should be given to four key areas:
1. the business itself
2. the management of the business (the entrepreneurs involved)
3. the market in which the business operates
4. the financial management and planning - the risks and rewards associated with the total investment in the business.
NOTE: Although a guide to writing a business plan is being made available here, circumstances vary considerably and you will need to tailor your business plan depending on the type of business — technology, manufacturing, service or retail. But, the basics remain the same.
Every business plan should comprise the following sections:
Cover page
Executive summary
Business overview
business profile
the product or service
Management
the entrepreneurs
the management structure
The Market
industry analysis
market analysis
Sales and Marketing strategy
Financial statements and projections
Legal and regulatory environment
SWOT analysis and risk/reward assessment
Appendices and supporting documentation
Let us deal with each in a little more detail:
Let us have a look at each section in turn:
EXECUTIVE SUMMARY
The executive summary is the MOST vital part of the business plan — it has to sell your strategy for success to the investor.
The summary is an overview of the entire plan and must contain the highlights of the business plan and summaries of each section. Therefore, although it is at the beginning of the document, it is usually written last to capture the essence of the plan.
The summary stands alone and should not refer to other parts of your document.
BUSINESS OVERVIEW
1. Write a business profile, including the following:
• information on the background and history of the business
• indicate the business form (proprietorship, Close Corporation, Company)
• Is it a new business, take over, expansion, franchise?
• The mission, and the company's long and short term objectives in terms of business growth and development, as well possible exit strategies (for example: buy out investors, sell to larger company, go public, etc)
2. The product or service
• describe in full the product or services offered by the business and the innovative features of these products and services and the competitive edge they afford the business over rivals in the market.
• the expected product life cycle where applicable
• include descriptions of key technologies employed and current and future research and development
3. Describe the location, premises and — where applicable — production facilities
4. Production and technology
• describe production processes and capacity, identifying any existing constraints and possible problem areas
• include a detailed analysis of the process of installing and commissioning any new technologies and production processes
• include information on quality assurance systems and procedures, and certification
• details of suppliers and sub-contractors, and any contractual arrangements governing the supply of key inputs
5. Elaborate on the business's past achievements and strengths and past problems and weaknesses, and critical success factors
COMPANY MANAGEMENT
1. The entrepreneurs
• include a description of the skills and experience of the entrepreneurs covering the key areas of technology and product development, production, sales, marketing, finance and administration
• describe the position and the specific functions and responsibilities of each entrepreneur and/or manager
• attach a detailed curriculum vitae of each entrepreneur
• indicate the financial contribution of each entrepreneur to the business, and the current shareholding structure.
2. The management structure of the business
• show company ownership structure, business units and subsidiaries where applicable
• attach an organisation chart showing the functions and responsibilities of directors, key management and staff
• formulate remuneration, incentives, share options, and conditions of employment of key management and directors
• analyse of any deficiencies in management and how these positions are to be filled
• comment on current and future employment levels, labour relations and union membership
• include details of systems to be implemented: information technology, accounting, administration, management information and stock control systems
• include details of auditors, attorneys, bankers and professional advisers
3. Franchise information (where applicable)
If the business is a franchise, include what is covered in the management package the franchisor provides in this section
THE MARKET
1. Industry analysis
Summarise the industry in which you will compete. Find most of the facts from government statistics and trade organisations. Discuss topics such as:
• current trends and developments in the industry
• large and important players in the industry
• how the industry is segmented
• problems the industry might be experiencing
• national or global events influencing the industry
• national and global growth forecasts
• how legislation affects the industry (for example, how the law limiting smoking in a restaurant affects the industry)
2. Market analysis
• describe the existing market and its potential for growth
• include a detailed analysis of the size and maturity of the market, trends and seasonality exhibited by the market, and the business's current and expected market share together with an analysis of the time, resources and actions required to achieve this desired market share
• list existing and potential customers, supported by letters of intent, orders on hand, contracts, where applicable
• include a detailed analysis of competitors, the price and quality of their products, service and delivery, and their expected reaction to your activities
• highlight and discuss your competitive advantage
SALES AND MARKETING STRATEGY
1. elaborate on current and planned sales and marketing strategies and promotional activities (advertising, exhibitions, promotions, public relations, etc.)
2. describe your distribution strategy and channels
3. formulate sales staffing, recruitment, remuneration and commission structures
4. include a detailed motivation and substantiation of sales projections (in monetary and physical terms) with a comprehensive analysis of the lead time expected to reach sales targets and milestones (e.g. break-even point)
5. elaborate on your pricing strategy and how it compares with your competition
6. where the business is a franchise, include the full marketing strategy of the franchisor
FINANCIAL STATEMENTS AND PROJECTIONS
1. Include only a summary of the financial statements and projections in the body of the business plan — attached detailed analysis as an appendix
2. Include operating budgets, cash flow projections (click here to see example of cash flow statement), income statements (click here to see example of income statement) and pro forma balance sheets (click here to see example of balance sheet) for at least three years (recommended five years). Provide monthly projected figures for the first and second year, quarterly figures for years three and four and annual projections thereafter.
3. Where applicable, provide:
• historical financial performance as shown by at least the last three sets of audited annual financial statements and up to date management accounts comprising income statements (monthly and year-to-date), balance sheets, and debtors and creditors age analysis
• costing methodology employed, or to be employed, and detailed costings giving a full analysis of cost of sales
• pricing policies giving a full analysis of theoretical and actual mark up and gross profit percentages
• rebates, discount structures and terms offered to and received from costumers and suppliers respectively
• break-even and sensitivity analysis
• details of overdraft and factoring facilities (bank, limit, security and interest rate) and medium and long term loans
4. Ensure that your financial projections agree with any other statements in the business plan (for example, costs involved in your proposed marketing strategy)
5. Formulate and motivate your capital requirements
LEGAL AND REGULATORY ENVIRONMENT
Include:
• details of any licences, copyrights, trademarks and patents registered (or in the process of being registered)
• details of any legislation and regulations governing the industry, product and production processes
• proof of compliance with tax and labour legislation (VAT, PAYE, RSC, UIF, COIDA, Employment Equity Act, Skills Development Act, etc) where applicable
• details of duties and tariffs to which inputs or products are subject if the business is a regular importer or exporter
SWOT ANALYSIS AND RISK/REWARD ASSESSMENT
1. Discuss definite and possible strengths, weaknesses, opportunities and threats
2. Give an honest assessment of the risks faced by the business, entrepreneurs and investors in relation to the potential for growth, profitability, and capital appreciation
3. Discuss strategies that can be implemented to address the risk factors highlighted
APPENDICES AND SUPPORTING DOCUMENTATION
The following supporting documentation, inter alia, should be included where applicable:
• newspaper clippings, promotional literature, product brochures, market research, trade and industry publications
• partnership, association or shareholders' agreements
• offers to purchase, purchase and sale agreements
• contracts, orders, letters of intent
• memoranda of understanding, lease, franchise, agency or distribution agreements
• documentation relating to licences, copyrights, trademarks and patents
• quotations or pro-forma invoices for capital items to be purchased
• detailed personal balance sheets of the entrepreneurs
• copies of identity documents and marriage certificates of the entrepreneurs
• schedules of life assurance and endowment policies of the entrepreneurs
• copies of company or close corporation certificates and registration documents
• drawings, work flow charts, plans, factory layouts, maps, etc
• a list of persons to whom reference can be made regarding creditworthiness, product and service quality, and the skills, abilities and integrity
Chapter 2. Step-by-step recipe book to attain the New Venture qualification.
Ask Charl for a copy of this chapter – he will give it to you once you have read the first one.